Frequently Asked Questions
Everything you need to know about your RIXO ⋆ experience.
How long does international shipping take?
We offer worldwide shipping. Standard delivery typically takes 5-7 business days, while express shipping options can arrive within 2-3 business days depending on your location.
What is your return policy?
We accept returns within 28 days of delivery. Items must be in their original condition, unworn, with all RIXO ⋆ tags still attached to be eligible for a full refund.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, or contacting our customer care team for personalized fit advice.
Can I modify or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. Please contact us within 30 minutes of placing your order if you need to make changes, though we cannot guarantee modifications once the order is in fulfillment.
Are your fabrics sustainably sourced?
At RIXO ⋆, we are committed to quality and longevity. We use high-quality natural fibers like silk and cotton where possible and work closely with our suppliers to ensure ethical manufacturing standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer 'Buy Now, Pay Later' options through Klarna and Clearpay in select regions.